Safety Policy

Effective Date: January 25, 2024

1. Product Safety:

1.1 Compliance: At Plushiedepot.com, we prioritize the safety of our customers. We are a retailer and do not manufacturer any of the products that we sell. We strive to offer the most updated information possible when sourcing from local and international manufacturers, distributors and suppliers.

1.2 Age Recommendations: Each product features a clearly displayed age recommendation based on safety considerations. Parents and caregivers are strongly encouraged to choose products suitable for the age and development of the child. We strongly do not recommend any toys for anyone under the age of 36 months (3 years) and by using our website and purchaing something you agree that you are over the age of 16+. Our products are strongly suggested to only be used by adults over the age of 16+ 

1.3 Material Disclosure: We understand the importance of transparency. We disclose all materials used in our products, including potential allergens like latex or specific fabrics. Customers with allergies are advised to carefully review product information before making a purchase.

1.4 Warnings and Labels: Products feature clear and appropriate warnings and labels addressing potential hazards, including choking risks, battery usage, and flammability. Parents and caregivers are advised to carefully read and follow these warnings.

2. Disclaimer and Limitation of Liability:

2.1 Product Use Disclaimer: Our products are intended for their intended use as age-appropriate toys and not for any other purpose. Misuse or tampering with products can pose a safety risk.

2.2 Assumption of Risk: By purchasing from Plushiedepot.com, customers understand and acknowledge the inherent risks associated with toy use, especially for younger children. Parents and caregivers assume full responsibility for supervising children's play and ensuring safe usage of our products and will not hold us liable for any incidents.

2.3 Limitation of Liability: To the fullest extent permitted by law, Plushiedepot.com's liability for any damages arising from product use is limited to the purchase price of the product. We exclude liability for any consequential or indirect damages resulting from product use.

3. Customer Conduct and Use:

3.1 Terms of Service: By accessing and using our website and products, customers agree to abide by our Terms of Service, which outline acceptable use and prohibit activities like misuse, tampering, or unauthorized resale.

3.2 Parental Supervision: We strongly recommend adult supervision for all children playing with our products, especially for those under the age of three. Parents and caregivers are responsible for ensuring safe play and intervening if any unsafe practices are observed.

3.3 Allergy Warnings: We encourage customers to disclose any potential allergies before purchasing and advise them to discontinue use if any allergic reactions occur.

3.4 Product Care and Instructions: Each product includes clear instructions on proper care and maintenance. Following these instructions helps ensure the safe and lasting enjoyment of our products.

4. Transparency and Communication:

4.1 Contact Information: Plushiedepot.com values open communication. We encourage customers to contact us with any questions or concerns regarding product safety through our website, email, or phone number.

4.2 Incident Reporting: If you experience any incident or suspect a safety issue with our products, please report it immediately through our website contact form or directly to info@plushiedepot.com. We take every reported incident seriously and immediately remove it from our marketplace and investigate it thoroughly.

4.3 Policy Updates: We regularly review and update this Safety Policy to reflect changes in regulations, products, or best practices. Customers are encouraged to periodically review this policy for updates.

Please Note:

This Safety Policy is intended to be informative and does not constitute legal advice. We recommend consulting with your own legal counsel if you have any questions or concerns about this policy.

By adhering to this Safety Policy, Plushiedepot.com and its customers can work together to ensure the safe and enjoyable use of our products. We are committed to providing the highest quality and safest products for our customers and their loved ones.